Citrus Suites Redlands Loma Linda Hotel

Very convenient location and family-friendly. Loved the room setup and layout. It made it convenient to both work and rest. The front desk staff, Crystal, was friendly, helpful, and awesome when we checked in. There was a problem with the toilet in the room when we checked in that could not be fixed until the morning. So she changed our rooms and gave us an upgrade for the inconvenience. The manager was awesome and accommodating, too. He had no problem extending our checkout time and even gave us a discount when we asked about extending our stay for an additional night. The indoor heated pool and spa were amazing, and just what I needed to relax. The housekeeping staff were all very nice as well. Our stay included breakfast that was very delicious.

The location was perfect with many stores and things to do nearby. It was a very quiet stay which I loved. The breakfast was wonderful each morning as well. Staff was very attentive from the front desk to house keeping to those who took care of everything for breakfast. The shower had great water pressure and I appreciated how many towels were supplied. I appreciated how many pillows we had as well. I loved the recliner we had and I was very grateful for the fridge and microwave. I also loved that the lamps by the bed had small reading lights, that was so nice to have

Breakfast was just so so. The elevator broke down so for 3 days up and down stairs. We did appreciate the staff servicing the room every day. Drawers are hard to open and close. The hair conditioner was empty and was never refilled. We should have asked I guess. We have stayed when it was comfort inn.

I was having trouble trying to open the door and had to come back down to get another key I still couldn’t open the door so Mgr Leslie was great she observed me struggling with the door key from the camera and came to help me.Breakfast was great. Sergio went above & beyond to help me get me connected to their wi-go. The staff was great even house So you do it all at the same time I told her she bigger than I am, the one you got a nice one you ordered it yourself cause I know your dad did that’s right cause I went to the store

This property was very good in general. Some furniture was a bit worn and toilet stopped up easily. Also although property was not full late check out was only til noon instead of 1 as at others. I had a late check in after 10 pm. Very clean. Staff very nice.